Support

We usually reply within 1–2 business days.

Contact us

Questions, bug reports, or feature ideas — email us and a human (the Big Grass Guy himself) will get back to you.

[email protected]

Common questions

How does the AI lawn scan work?

Take a photo of a problem area in the app and our AI analyzes it for weeds, disease, and turf stress. You'll get a diagnosis with both a conventional and an eco-friendly treatment option for each issue found.

How do I manage or cancel my Pro subscription?

Subscriptions are billed through your Apple ID. Open Settings → your name → Subscriptions on your iPhone to manage or cancel — changes take effect at the end of the current billing period.

How do I clear my scan history?

In the app, go to Settings → Scan history where you can review and clear past scans.

Why does the app ask for my location?

Location is used only to fetch your local weather forecast so recommendations land on the right days. It's never sold or shared for advertising.